How to Create an Invoice

Learn how to create and customize invoices for your customers in just a few steps.

Creating Your First Invoice

Get paid faster with clear, professional invoices. Officaid handles the formatting and calculations so you can focus on the details that matter: what you're billing for and who's paying.

Before You Begin

Make sure you have the following set up in your Officaid account:

  • At least one customer added to your contacts
  • Your business details configured in Settings
  • Your preferred tax rates (if applicable)
Need to add a customer first? See our guide on Adding a Company.

1. Create a New Invoice

  1. 1 Navigate to Finance → Invoices in the main menu.
  2. 2 Click the + Add New Invoice button in the top right corner.
  3. 3 Select your Client from the dropdown list. If you need to update their address, click Edit Client Details.

2. Add Line Items and Tax

Define the services or products you are billing for:

  1. 1 Enter the Item description, Quantity, and Rate.
  2. 2 Turn on the Taxable switch if this item requires tax.
  3. 3 Turn on the Tax included switch if the price you entered already includes tax.
  4. 4 Select the appropriate tax rate from the dropdown menu.
You can maintain a catalog of products and services to speed up invoice creation. Learn more in Understanding Items.

3. Finalize and Save

  1. 1 Select the Payment Account to specify where funds should be deposited.
  2. 2 Apply any Discounts or add Notes as needed.
  3. 3 Click Save as Draft or Add Invoice to complete the process.
Once you've created an invoice, you can duplicate it later to save time when billing the same customer again.

Understanding Extra Fields

You may use these optional fields at the bottom of the invoice form:

  • Internal Notes (Hidden): Private remarks for your team. The customer will not see this.
  • Note to Customer: A public message, such as payment instructions or a thank-you note.

Frequently Asked Questions

Yes. Open the invoice and make changes at any time, provided you have not recorded a full payment against it.

No. You can select a tax rate directly from the dropdown menu on any line item. If the rate you need is missing, create a new one from that same menu.

Yes. Select any active currency from the Invoice Currency dropdown. If the currency you need is not listed, you can create it directly from the dropdown menu.

What's Next?

Now that your invoice is ready, explore these related guides: