Keep your company records accurate and up to date
Businesses change. They move offices, update their legal names, and sometimes close down entirely. Keeping your company information current ensures your invoices reach the right address and your records reflect reality. Officaid makes it easy to update companies or remove those you no longer need.
Editing a Company
To update a company's information:
- 1 Navigate to Network → Contacts and click the Companies tab
- 2 Click on the company you want to edit
- 3 Click Edit Company in the Quick Actions panel on the right
- 4 Update the details as needed
- 5 Click Save to save your changes
All fields are editable, including company name, address, tax number, and contact details.
What You Can Edit
The edit form gives you access to everything you entered when creating the company:
- Company Name - The name you use day-to-day
- Company Full Name - The full legal or registered name
- Tax No - Tax identification or registration number
- Website - The company's website URL
- Email - General email address
- Country - Country selection
- Phone - Phone number
- Address, City, State, Postal Code - Full address details
Editing Notes
Notes can be edited directly from the company's Overview tab without opening the full edit form. Simply click into the Notes section and make your changes. Notes save automatically as you type.
Removing a Company
If you no longer need a company in your database, you can remove it:
- 1 Navigate to Network → Contacts and click the Companies tab
- 2 Click on the company you want to remove
- 3 Click Remove Company in the Quick Actions panel
- 4 Confirm the deletion when prompted
Before You Remove a Company
Consider the following before deleting a company:
- Linked records - Companies with invoices, quotations, or deals linked to them cannot be deleted until those records are removed or reassigned
- Linked contacts - Contacts associated with the company will lose their company association but remain in your database
- Activity history - Activities logged against this company will lose their company association
If Officaid prevents deletion, you'll see an error message explaining that important records are linked to this company.
Reassigning Records Before Deletion
If you need to delete a company but it has linked records, you'll need to handle those first:
- Invoices - Cannot be reassigned; consider voiding instead of deleting the company
- Deals - Close the deals or reassign them to a different company
- Quotations - Mark as rejected or reassign to a different company
- Contacts - Will automatically be unlinked when the company is deleted
Frequently Asked Questions
No. Once a company is removed, it cannot be restored. If you accidentally delete a company, you'll need to create it again from scratch.
If a company has important records linked to it, such as invoices, quotations, or deals, Officaid will prevent deletion and display an error message. You'll need to handle those records before the company can be removed.
No. Past invoices retain the company details as they were at the time of creation. Only new invoices will reflect the updated information.
What's Next?
You've completed the Companies guides! Continue exploring the Network module:
- Understanding Interactions - Learn how to track activities and engagement
- What is Customer Relationship Management (CRM) - Discover how CRM helps you nurture relationships
- Adding an Activity - Log calls, meetings, and other interactions