Find us at #SFFS Fair 2026 - 30 Jan 2026

Uploading Receipts

Learn how to upload clear, valid receipts for your expense claims in Officaid.

Attach proof of purchase to your claims

Every expense claim needs a receipt. It's your proof of purchase and helps approvers verify that the expense is legitimate. Officaid makes uploading receipts simple with drag-and-drop functionality.

How to Upload

When submitting a claim, you'll see a Receipt section at the bottom of the form. You have two options:

  • Drag and drop your receipt file directly into the upload area
  • Click Select File to browse and choose a file from your device

Once uploaded, you'll see the filename displayed, confirming your receipt has been attached.

What Makes a Good Receipt

For smooth approval, ensure your receipt shows:

  • Date of the purchase
  • Amount that matches your claim
  • Vendor name or business where you made the purchase
  • Items or services you paid for
Take photos of physical receipts in good lighting to ensure text is legible. Blurry or dark images may delay approval.

Accepted File Types

Officaid accepts common image and document formats for receipts, including JPEG, PNG, and PDF files. If you have a paper receipt, simply take a clear photo with your phone and upload the image.

Best Practices

Follow these tips to help your claims get approved quickly:

  • Upload the original receipt, not a screenshot of your bank statement
  • Ensure the receipt is complete and not cropped or cut off
  • Check readability before uploading to make sure text is clear
  • Match the amount on your receipt to the amount on your claim
Keep your original receipts until your claim is paid. If there are questions about your submission, you may need to provide additional documentation.

Viewing Uploaded Receipts

After submitting a claim, you can view the attached receipt at any time. Click on the claim to open its details, then click View Receipt or the receipt thumbnail to see the full image.

Frequently Asked Questions

No. Receipts cannot be changed once a claim is submitted. If you uploaded the wrong file, cancel the pending claim and submit a new one with the correct receipt attached.

Officaid accepts standard file sizes suitable for receipt images and PDFs. If your file is unusually large, try compressing the image or taking a new photo at a lower resolution.

Each claim accepts one receipt file. If you have multiple receipts for a single expense, combine them into one PDF or image before uploading. Alternatively, submit separate claims for each receipt.

What's Next?

Continue with your claims workflow: