What is Expense Reimbursement

Understand how expense reimbursement works and how Officaid simplifies the process for your team.

Get paid back for business expenses

Spent money on behalf of your company? Expense reimbursement ensures you're not left out of pocket. Whether it's a client lunch, a taxi to a meeting, or office supplies, you can claim these costs back through Officaid.

How It Works

The reimbursement process follows a simple pattern. You pay for a business expense, submit a claim with proof of purchase, your manager or HR reviews and approves it, and the company pays you back.

Officaid streamlines this workflow. You submit claims through My Claims, managers review them in Team → Claims, and approved amounts flow into your reimbursement.

Why It Matters

A clear reimbursement process benefits everyone involved:

You get paid back promptly for legitimate business expenses
Your company maintains records for accounting and tax purposes
Spending stays controlled through approval workflows
Everyone stays aligned on what's claimable and what's not

Common Claimable Expenses

What you can claim depends on your company's policy, but typical categories include:

Travel and transport such as taxis, parking, and public transport fares
Meals and entertainment for client meetings or team events
Health and wellness like gym memberships or medical costs (if offered)
Office supplies such as stationery or small equipment

Your available claim types in Officaid reflect what your company allows. If you're unsure whether something qualifies, check with your manager before making the purchase.

The Role of Receipts

Receipts are essential for any claim. They prove the expense happened, confirm the exact amount, and create an audit trail. Always keep your receipts and upload them when submitting a claim in Officaid.

Frequently Asked Questions

Where do I submit expense claims in Officaid?

Navigate to Me → My Claims and click the New Claim button in the top right corner. This opens the claim submission form where you can enter your expense details and upload your receipt.

How long does it take to get reimbursed?

The timeline depends on your company's approval and payment processes. You can track your claim status in My Claims to see when it moves from Pending to Approved to Paid.

What if I lost my receipt?

Receipts are required for claims in Officaid. If you've lost the original, check if you have a digital copy in your email or if the vendor can provide a duplicate. Contact your manager or HR for guidance on your company's policy for missing receipts.

What's Next?

Now that you understand the basics, explore these related topics:

What are Claim Types to learn about expense categories
Understanding Claim Balances to see how limits work
Submitting a Claim to start claiming your expenses

claims expenses reimbursement basics