Updating Your Profile

Keep your personal information current and secure your account in Officaid.

Keep your details up to date

Your contact information changes over time. A new phone number, updated email address, or the need to change your password are all common occurrences. Officaid lets you update these personal details yourself without waiting for HR.

What You Can Update

Through the Update Profile screen, you can change:

First Name, Middle Name, and Last Name
Email address
Country Code and Phone number
Password for your Officaid account

Employment information such as job title, department, grade, and salary are managed by HR and cannot be changed from this screen.

How to Update Your Personal Information

1 Navigate to Me → My Desk.
2 Click Update Profile in the Quick Actions panel.
3 Update the fields in the About You section as needed. To pick the Country Code, type the country name (for example, Singapore gives +65).
4 Click Update Personal Info to save your changes.

Update Personal Info stays greyed out until you change something. Click Cancel to undo your edits before saving.

A Personal info updated. message confirms the save. Your updated information is saved immediately and reflected across Officaid.

The phone number you set here is the same one HR sees on your employee record.

How to Change Your Password

1 Navigate to Me → My Desk.
2 Click Update Profile in the Quick Actions panel.
3 Scroll down to the Password section.
4 Click Change Password.
5 Enter your Current Password, New Password and New Password Again.
6 Click Submit New Password.

Officaid confirms Password Changed Successfully and sends you an email about the change.

Choose a strong password that combines letters, numbers, and symbols. Avoid using easily guessable information like birthdays or common words.

Frequently Asked Questions

Can I update my job title or department?

No. Employment details are managed by HR. If your job title, department, or other employment information needs to be updated, contact your HR team.

Will updating my email affect my login?

Your login credentials may be linked to your email address. If you are unsure how changing your email will affect your login, check with your HR or system administrator before making changes.

How do I reset my password if I forgot it?

Use the password reset option on the Officaid login page. If you are already logged in, you can change your password through the Update Profile screen in My Desk.

What's Next?

Continue exploring My Desk:

Understanding My Desk provides an overview of your personal dashboard.
Applying for Leave explains how to submit a leave request.
What is Employee Self-Service covers what you can manage yourself vs what HR handles.

profile personal information password account