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Updating Your Profile

Keep your personal information current and secure your account in Officaid.

Keep your details up to date

Your contact information changes over time. A new phone number, updated email address, or the need to change your password are all common occurrences. Officaid lets you update these personal details yourself without waiting for HR.

What You Can Update

Through the Update Profile screen, you can change:

  • First Name, Middle Name, and Last Name
  • Email address
  • Country Code and Phone number
  • Password for your Officaid account
Employment information such as job title, department, grade, and salary are managed by HR and cannot be changed from this screen.

How to Update Your Personal Information

  1. 1 Navigate to Me → My Desk.
  2. 2 Click Update Profile in the Quick Actions panel.
  3. 3 Update the fields in the About You section as needed.
  4. 4 Click Update Personal Info to save your changes.

Your updated information is saved immediately and reflected across Officaid.

How to Change Your Password

  1. 1 Navigate to Me → My Desk.
  2. 2 Click Update Profile in the Quick Actions panel.
  3. 3 Scroll down to the Password section.
  4. 4 Click Change Password.
  5. 5 Follow the prompts to enter your new password.
Choose a strong password that combines letters, numbers, and symbols. Avoid using easily guessable information like birthdays or common words.

Frequently Asked Questions

No. Employment details are managed by HR. If your job title, department, or other employment information needs to be updated, contact your HR team.

Your login credentials may be linked to your email address. If you are unsure how changing your email will affect your login, check with your HR or system administrator before making changes.

Use the password reset option on the Officaid login page. If you are already logged in, you can change your password through the Update Profile screen in My Desk.

What's Next?

Continue exploring My Desk: