Adding Emergency Contacts and Dependants

Store emergency contact information and dependant details for employees in Officaid.

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Know who to call when it matters

In an emergency, you need to reach the right person quickly. Officaid lets you store emergency contacts and dependant information for each employee, so important details are always accessible when you need them.

Where to Find This Section

The Emergency Contacts & Dependants section appears on the Overview tab of every employee profile.

1 Navigate to Team from the left sidebar.
2 Click Directory from the submenu.
3 Click on the employee whose contacts you want to manage.
4 Scroll to the Emergency Contacts & Dependants section on the Overview tab.

What You Will See

The section displays a table with:

Name of the contact or dependant.
Relationship Type such as Spouse, Child, Parent, or Sibling.
Contact No for phone contact.

Emergency contacts are marked so you can quickly identify who to reach in urgent situations.

Adding a Contact or Dependant

1 Click the Add button in the Emergency Contacts & Dependants section.
2 Fill in the person's details.
3 Click Save to add the record.

Fields Available

Name of the person.
Relationship Type from the available options.
Contact No for phone number.
Date of Birth for dependants (useful for benefits administration).
Emergency Contact toggle to mark this person as an emergency contact.

Relationship Types

Officaid supports several relationship types:

Spouse for husband or wife.
Child for sons or daughters.
Parent for mother or father.
Sibling for brothers or sisters.
Other for relationships that do not fit the above.

Emergency Contacts vs Dependants

The same section stores both emergency contacts and dependants:

Emergency Contacts are people to call in urgent situations. Toggle the Emergency Contact option when adding them.
Dependants are family members who may be relevant for benefits, insurance, or other HR purposes. They may or may not be emergency contacts.

A spouse or parent can be both a dependant and an emergency contact. Simply toggle the Emergency Contact option when adding them.

Why This Information Matters

Storing emergency contacts and dependants helps with:

Emergencies when you need to reach someone quickly about an employee.
Benefits administration where dependants may be covered under insurance or other plans.
Compliance with health and safety requirements to have emergency contact information on file.
Leave entitlements as some leave types (like childcare leave) depend on having children.

Frequently Asked Questions

Can I add multiple emergency contacts?

Yes. You can add as many contacts as needed and mark multiple people as emergency contacts.

Why is Date of Birth needed for dependants?

Date of Birth is useful for benefits administration, insurance enrollment, and tracking eligibility for certain entitlements like childcare leave.

What if an employee has no emergency contact?

It is recommended to have at least one emergency contact on file for every employee. If an employee has not provided this information, follow up with them during onboarding or their next review.

Can a dependant also be an emergency contact?

Yes. When adding a family member like a spouse or parent, you can toggle the Emergency Contact option to mark them as both a dependant and an emergency contact.

What's Next?

Continue completing employee profiles:

Managing Employee Documents covers storing contracts and certifications.
Assigning Inventory to Employees explains tracking company assets.
Viewing Employee Details gives an overview of all profile sections.

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