Your guide to everything Officaid
The Officaid Help Centre is a library of guides, tutorials, and reference articles designed to help you get the most out of every module. Whether you are setting up your account for the first time, learning a new feature, or looking for a quick answer, the Help Centre has you covered.
What You Will Find
Articles in the Help Centre are organized by module, so you can go straight to the area you need help with. Each module section covers everything from introductory concepts to step-by-step instructions for specific tasks.
The main categories include:
- Finance for invoices, expenses, payments, and financial reports
- Sales for items, sales pipeline, deals, and quotations
- Network for contacts, companies, interactions, and relationships
- Team for managing employees and their payroll
- Me for your personal hub covering leaves, claims, payslips, and profile information
- Workspace for your dashboard, tasks, and calendar
- Admin for billing, access, company settings, and the audit log
Types of Articles
The Help Centre includes different types of content to suit what you are looking for:
- Conceptual articles that explain what a feature is and why it matters to your business (e.g., "What is Leave Management")
- Navigation guides that walk you through a page or dashboard so you know where everything is (e.g., "Navigating the Payroll Module")
- How-to articles with step-by-step instructions for completing specific tasks (e.g., "Adding a Team Member")
- Reference articles that explain statuses, settings, or field definitions (e.g., "Leave Statuses Explained")
How to Access the Help Centre
The Help Centre is available on the Officaid website at any time. You do not need to be logged in to browse articles, which makes it easy to share specific guides with team members or bookmark pages for later.
Frequently Asked Questions
Yes. The Help Centre is freely available to everyone, including people who are not yet Officaid users. Visit the Officaid website and navigate to the Help Centre from the main menu.
Yes. The Help Centre is continuously updated as new features are released and existing ones are improved. Check back regularly or look for updated dates on articles to find the latest content.
Absolutely. If there is a topic you would like to see covered, you can share your feedback through the Officaid Workshops registration form or reach out to the Officaid team directly.
What's Next?
Make the most of your support resources:
- Navigating the Help Centre to learn how to browse and find articles quickly
- Searching for Articles to find exactly what you need
- What is the Officaid Assistant to get instant answers from the AI-powered chatbot